Privacy Policy

This Privacy Policy explains how Chrexxonthor, operating the website https://chrexxonthor.world, processes personal data in connection with LUMINA REVIVE. The policy applies to visitors of the website and to people who contact us via the order form or by email.

Controller and contact details

The controller responsible for the processing of personal data is Chrexxonthor, Groeneweg 46, 3531 VG Utrecht, Netherlands. If you have questions about this policy or your personal data, you can contact us at service@chrexxonthor.world.

Categories of personal data

Depending on how you use the website, we may process the following categories of personal data:

Identification and contact data such as name and email address, provided via the order form or by email
Communication content that you enter in the message field or in your emails
Technical data such as IP address, browser type, device information, and basic usage data collected via cookies or similar technologies

Purposes and legal bases

We process personal data for the following purposes and based on the corresponding legal bases under the GDPR:

To respond to your requests and manage order enquiries for LUMINA REVIVE. The legal basis is Article 6(1)(b) GDPR where the processing is necessary to take steps at your request prior to entering into a contract, and Article 6(1)(f) GDPR where we have a legitimate interest in handling general enquiries.
To operate and secure the website. The legal basis is our legitimate interest in providing a secure, functional website in accordance with Article 6(1)(f) GDPR.
To perform basic analytics and improve the website where you have given consent via the cookie banner. The legal basis is your consent under Article 6(1)(a) GDPR.
To meet legal obligations, including record-keeping duties under applicable commercial and tax laws. The legal basis is Article 6(1)(c) GDPR.

Recipients and transfers

We may share personal data with carefully selected service providers who support us in hosting, maintaining, or analysing the website or in managing communication. These providers act as processors under Article 28 GDPR and process personal data only on our documented instructions. Where data is transferred to third countries outside the European Economic Area, we use appropriate safeguards such as standard contractual clauses to protect your data.

Data retention

We store personal data only for as long as necessary for the purposes set out in this policy or as required by law. In particular:

Contact and order enquiry data are kept for the duration of our communication and, where relevant, for the duration of any contract and the applicable statutory retention periods.
Technical and analytics data are kept for periods that allow us to analyse trends and ensure security, after which they are deleted or irreversibly anonymised.

Your rights

Under the GDPR you have the following rights, subject to the conditions laid down in the law:

Right of access to your personal data
Right to rectification of inaccurate or incomplete data
Right to erasure in certain circumstances
Right to restriction of processing
Right to data portability for data you have provided to us
Right to object to processing based on legitimate interests
Right to withdraw your consent at any time with effect for the future where processing is based on consent

To exercise your rights, you can contact us using the contact details provided above. You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement. In the Netherlands, the competent authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies and similar technologies

We use strictly necessary cookies that are required for the secure functioning of the website. These cookies cannot be deactivated via the cookie banner.

With your consent, we may use additional analytics and marketing cookies to understand how the website is used and to present information that is relevant to you. You can manage your preferences at any time via the cookie settings in the banner.

Data security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures are reviewed regularly and adapted where necessary.

Children

Our website and LUMINA REVIVE are intended for adults. We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us so that we can delete the data.

Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect changes in legal requirements or our processing activities. The version published on this website is the current version.